FAQ's

How does the Hat Club work?

We drop a new hat every month. When you join the Country Club, you're guaranteed to get the next month's hat and every following month that your membership is active.

What will I receive each month?

You’ll get the hat of the month and a bonus drop-in. Can be anything from stickers to koozies. We’ve also got bigger/better items in the works…

Do I need to place an order every month?

Nope. Once you’re a member, your subscription handles everything automatically as long as your subscription is active. Just make sure your billing is up to date.

When will I be charged?

All members are charged on the 15th of each month, after their first payment. This payment is for the next month's hat.

How do I update my payment?

Click here to update your payment method (make sure to check spam for email).

When do hats ship?

Orders ship at the end of each month. You’ll receive tracking information as soon as your order goes out.

Can I cancel anytime?

Yes — you can cancel your membership at any time through your account. Note when you cancel you'll lose access to your members only account & perks.

Click here to cancel your account (make sure to check spam for email).

What happens when my 6-month subscription ends?

It'll keep rolling month-to-month. No need to re-subscribe!

What if I miss a drop?

If you’re a member, you won’t miss it.

If you’re not — you’ll need to join the waitlist and catch the next opening.

Are the hats the same every month?

No. Each drop is a new, limited-run design. Once it’s gone, it’s gone.

Can I choose my hat?

No — and that’s the point. The CT Hat Club is built around curated monthly drops, so you always get something new without overthinking it.

Do you restock past hats?

No. We don’t restock previous designs. Each drop is produced in limited quantities.

How much is shipping?

We are currently offering flat rate shipping — $8 nationwide. Your hat is delivered straight to your door each month.

Do you have an affiliate program?

Yes — we’re building a small group of affiliates who want to share the CT Hat Club and earn along the way.

If you’re interested in partnering with us, you can apply below.

👉 Apply to Become an Affiliate

Still need help? Contact us for support